DIRECTV Commercial Welcome Kit
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ALLIANCE PAYMENT CALENDAR, REPORTING, & COMMISSION INQUIRY Below is a walk through that will show you how to look up your commission payments in OneStop. • Make sure you are registered at https://onestop.dsisystemsinc.com o You will need your DSI account number to register. • After you log in, make sure you are on the Reports page. • Select Custom Reports > click the drop down box > scroll to “Alliance” options
• Once you select the desired report, click the run button on the bottom left
• If you are a new dealer, there will be no info loaded until your 1st commissions post
Below is the payment calendar for the Alliance program Commission are paid the 4th Monday of the following month. o Example: Account is sold in July, Commission is paid the 4th Monday in August Reporting will be available in OneStop on the Friday before the 4th Monday of the month. ALLIANCE PAYMENT CALENDAR
DAILY REPORTING AND COMMISSION ESCALATIONS CCPM Reporting
You will receive a daily report with all new orders placed. This report will have the Business Account Number (BAN) and products sold. o This report will be sent to the email on file with DSI. Make sure you are review this report daily to make sure your order has been received by AT&T. If you do not see an order that was placed on this report, reach out to your CCM or TM.
SARA Plus Reporting
All orders placed in Sara Plus can been seen under the Analytics Tab Analytics > Detailer Reports > Sales Order History
Commission Escalations
If you believe that you were not paid on an order or did not receive the correct commission, you can submit commission inquiry to DSI to research. (Inquiries can take up to two weeks) ALL commission escalations need to be submitted through the link below. o https://www.dsisystemsinc.com/DSI-Business-Commission-Inquiry.php All the information needed for the inquiry can be found in the CCPM report and SaraPlus
Tips to help avoid Commission issues
1. Follow up with your customers to make sure installation of all products were completed. 2. Review SaraPlus reporting and the CCPM report daily. 3. Communicate with your CCM and TM as soon as you feel there may be an issue.
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