DIRECTV Commercial Welcome Kit

DAILY REPORTING AND COMMISSION ESCALATIONS CCPM Reporting

You will receive a daily report with all new orders placed. This report will have the Business Account Number (BAN) and products sold. o This report will be sent to the email on file with DSI. Make sure you are review this report daily to make sure your order has been received by AT&T. If you do not see an order that was placed on this report, reach out to your CCM or TM.

SARA Plus Reporting

All orders placed in Sara Plus can been seen under the Analytics Tab Analytics > Detailer Reports > Sales Order History

Commission Escalations

If you believe that you were not paid on an order or did not receive the correct commission, you can submit commission inquiry to DSI to research. (Inquiries can take up to two weeks) ALL commission escalations need to be submitted through the link below. o https://www.dsisystemsinc.com/DSI-Business-Commission-Inquiry.php All the information needed for the inquiry can be found in the CCPM report and SaraPlus

Tips to help avoid Commission issues

1. Follow up with your customers to make sure installation of all products were completed. 2. Review SaraPlus reporting and the CCPM report daily. 3. Communicate with your CCM and TM as soon as you feel there may be an issue.

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